Insurance Coverage and exclusions Overview

Summary of the AIG Europe SA travel insurance

The following description is not the insurance policy, but just a brief summary of the insurance coverages and exclusions. It is necessary to fully analyse the general and specific conditions, as well as all other relevant documents with contractual and pre-contractual information before any decision to buy, underwrite, adhere to, accept, sign or conclude an insurance agreement.

Who can be insured?

This YEP Insurance program will cover only be applicable t to the following persons:

• Belgium YEP Students ( Belgian residents) studying anywhere in the world including the USA /Canada
• YEP student from anywhere in the world studying and residing in Belgium

Before his departure any student YEP gets his personal insurance certificate and insurance code.

Type and duration of the insurance, offered coverage and main risks that are not covered

A. Type and duration:

The offered product is a travel insurance, the duration will be equal to the travel period with a maximum of 12 months. Hereunder you will find an overview of the main characteristics of the insurance, the offered coverage, as well as the main risks that are not covered.

B. GEOGRAPHICAL SCOPE

Worldwide coverage granted on a 24 hours /7days basis. War risk is covered except in the disturbed areas (countries or regions that are indicated in the Insurance certificate).

C. Coverages

The main coverages of the travel insurance are:

MEDICAL EXPENSES ABROAD: real costs Within the limits of the insured sum stipulated hereunder, the Insurer shall indemnify all medical expenses and emergency travel expenses which are reasonably and necessarily incurred as a direct result of an accident or illness, up to a maximum of 365 days calculated from the date of the accident or the diagnosis of the illness as long as the illness and/or injury as a result of an accident abroad. The Insurer shall indemnify the aforementioned costs after deducting social security interventions and benefits under insurance policies required by law and - in the case of outpatient care - after deducting the deductible stipulated hereunder.

BODILY INJURIES: ACCIDENTAL DEATH: 100.000,00 EURO If the Insured dies within a two-year period following the insured ACCIDENT as the direct and sole consequence of that Accident, the Insurer will pay the insured amount to the beneficiary.

ASSISTANCE AIG: The Insurer provides an emergency assistance service and direct payment when required. Are covered under the assistance: the transportation to a hospital, repatriation to the residence, repatriation of mortal remains, funeral expenses, sending of emergency medical supplies (medicines and blood), early return (eg: in the event of the death of a relative during the stay of the Insured abroad), legal expenses abroad, travel and accommodation costs incurred by a relative to visit the Insured who is not allowed to be repatriated, rescue and salvage costs)

Overview of the insurance and Assistance services

Unless mentioned otherwise, the limits are applicable per insured person and per claim. In addition, the initials (F) indicate a lump sum amount.

D. Exclusions

The Insurer shall not pay any indemnity if the loss was caused by or was directly or indirectly contributed to by: - Intoxication; - War in the country of residence or in one of the disturbed areas; - Performing professional sports; - Luggage lost after abandoning / forgetting it or by bad manipulation by the insured and/or beneficiary - Intentional acts by an INSURED PERSON, or a beneficiary.

E. Pricing

The following premiums include 9,25% insurance taxes, commissions and web administrative fees. For YEP Students to anywhere in the world (except to the USA /Canada) is the premium 413,30 € all in For YEP Students to the USA/ Canada is the premium 836,10 € all

LANGUAGES IN WHICH YOU CAN COMMUNICATE WITH THE INSURER

The insured may communicate with the Insurer and obtain documents and/or information in the language of the general terms and conditions. The insured can communicate with the Insurer via e-mail, post, fax and phone (see contact section below).

APPLICABLE LAW

The provisions of the present contract are governed by the law of 4 April 2014 on insurances and by all its extensions, modifications and executory decisions.

JURISDICTION

Any dispute between parties will be subject to the exclusive competence of the Belgian courts.

RENUNCIATION RIGHT

Every distance insurance contract with a duration of more than 1 month is concluded when acceptation of the Insured is received.

The Insured and the Insurer have a period of 14 days to cancel the adhesion to the insurance contract, without giving any reason and without any penalty.

This period starts on the day of the conclusion of the adhesion to the insurance contract or the day on which the Insured receives the general terms and conditions and all other information on a durable receiver, in the event such is later.

The cancellation by the Insured has immediate effect on the date of the notification, the cancellation by the Insurer 8 days after the notification.

If the adhesion to the insurance contract is cancelled by the Insured or by the Insurer and the Insurer already started to execute the adhesion to the contract upon request of the Insured, the Insured needs to pay a pro rata premium in accordance with the coverage period. This is a compensation for the provided services.

With the exception of the compensation for the provided services, the Insurer refunds all the amounts that it received on the basis of adhesion to this contract. The insurer has a period of 30 calendar days to refund the amounts:

• if the Insured cancels the adhesion to the insurance contract, as from the day the Insurer receives the notification of cancellation;
• if the Insurer cancels the adhesion to the insurance contract, as from the day the Insurer sends the notification of the cancellation.

RESIDENCY

The insureds under this policy must be resident in Belgium at the time of the insurance coverage.

GENERAL EXCLUSIONS

This policy will not cover any loss, injury, damage or legal liability sustained directly or indirectly by any individual or entity identified on any applicable government watch list as a supporter of terrorism, narcotics or human trafficking, piracy, proliferation of weapons of mass destruction, organized crime, malicious cyber activity, or human rights abuses.

The COMPANY shall not be deemed to provide cover and the COMPANY shall not be liable to pay any claim or provide any benefit hereunder to the extent that the provision of such cover, payment of such claim or provision of such benefit would expose the COMPANY, its parent company or its ultimate controlling entity to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, Belgium or the United States of America.

SANCTIONS CLAUSE

The Insurer shall not be deemed to provide cover and the Insurer shall not be liable to pay any claim or provide any benefit hereunder to the extent that the provision of such cover, payment of such claim or provision of such benefit would expose the Insurer, its parent company or its ultimate controlling entity to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, Belgium or the United States of America. The Insurer will not cover any loss, injury, damage or legal liability sustained directly or indirectly by any terrorist or member of a terrorist organization, narcotics trafficker, or purveyor of nuclear, chemical or biological weapons.

Persons travelling to sanctioned countries will be blocked during the adhesion path to the contract.

CONTACT 

For concerns, information and questions regarding our products, your cover or our service you can contact your broker. You can also contact the Insurer directly:

• By e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
• By phone: 02 739 9000
• By fax: 02 739 9393
• By mail: AIG Europe SA, Pleinlaan 11, 1050 Brussels

COMPLAINTS

The COMPANY strives to treat the INSURED in a courteous, fair and prompt manner. If despite the efforts of the COMPANY, the INSURED is not satisfied, it can address a complaint:

• By e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
• By phone: 02 739 9690
• By fax: 02 739 9393
• By ordinary mail: AIG Europe S.A., Complaints, Pleinlaan 11, 1050 Brussels

The COMPANY requests the INSURED to mention the policy number and/or claims file number and, if available, the name of the contact person within the COMPANY.

Ombudsman for Insurances

If the COMPANY cannot provide the INSURED with a satisfactory solution and if the complaint of the INSURED relates to the insurance agreement, the INSURED can also address the Ombudsman for insurances at de Meeussquare 35, 1000 Brussels - TEL 02 547 5871 - FAX 02 547 5975 – This email address is being protected from spambots. You need JavaScript enabled to view it. – www.ombudsman.as.

As AIG Europe S.A. is a Luxembourg based insurance company, in addition to the complaints procedure set out above, you have access to Luxembourg mediator bodies for any complaints you may have regarding this Policy. Contact details of the Luxembourg mediator bodies are available on AIG Europe S.A.’s website: http://www.aig.lu/.

Filing a complaint does not prejudice the possibility of the INSURED to start legal proceedings.

PERSONAL DATA

Your personal data (hereinafter the "Data"), reported to the Insurer, will be processed in accordance with the Belgian Act on the protection of privacy. The Data will be processed for the purpose of management and optimal use of the services provided by the Insurer, including risk assessment, contract management, claims handling and crime prevention (such as fraud) as well as to allow the Insurer to fulfill its legal obligations. To achieve these objectives and for the purpose of good service, the Insurer may be required to transfer Data to other companies of the AIG group, to sub-contractors or to partners. These companies, subcontractors or partners may be located in countries outside the European Economic Area that do not necessarily offer the same level of protection as Belgium. The Insurer shall take precautionary measures to ensure the protection of Data as well as possible.

To the extent that the Insurer deals with sensitive data, they are only accessible, as far as necessary, to amongst others claims managers, risk analysts, underwriters and the legal department. You will find a complete list and, more generally, the complete Privacy policy of the Insurer on www.aig.be.

According to the law, the data subject is entitled to access, amend or oppose (for a reasonable cause) to the processing of Data relating to him. To exercise these rights, he/she can contact the Insurer (AIG Europe SA, Belgian branch) at any time in writing at Boulevard de la Plaine 11, 1050 Brussels.

In as far as necessary and in particular in respect of any sensitive data (like health-status), the Insured approves the processing and the transfer of the Data as described here above.

The Insured moreover gives approval for the medical advisor appointed by the Insurer to get medical information (including regarding cause of death) from the treating doctor(s), and also allows for a medical examination.